Benbro Electronics - FAQs


Q. Can you customise your products?

A. Yes, certainly. All our products can be customised for specific applications. Moreover, Benbro provides a wide variety of custom products to many of our customers. In some cases, one of these may meet your specific requirements. Please email sales@benbro.com.au for more information.

 

Q. Do you offer volume discounts?

A. Yes, we do. Prices listed on our website are retail. Please contact sales@benbro.com.au for volume discounts or distributor pricing.

 

Q. Are your products made in Australia?

A. Many electronic components come from overseas. However, we endeavour to source goods and services locally whenever possible. All our products are designed, assembled and tested in Sydney.

 

Q. What is the typical Mean Time To Failure of your equipment?

A. Benbro equipment is designed to last. Many of our products work for years, unattended, in remote locations and/or harsh environment. As an example, the MTTF of our DC/DC Converters exceeds 150,000 hours, or more than 17 years.

 

Q. What is your warranty and repairs policy?

A. Benbro products carry a 1 year warranty against defects in material or workmanship. We will repair or replace any product returned and found to be defective.